ONLINE TRAINING "Exclusive to CATC"

Frequently Asked Questions (FAQ)

What are the advantages of online training ?

Flexible schedule: Since modules are sent to you by email, you complete them on your own time, no start dates, no waiting.
You decide when to begin.
Faster path to employment: Move through your program at your own pace and start working sooner.
Unlimited access: You can watch your training videos as many times as you need.
Maximum flexibility: Complete your program based on your availability without depending on an instructor’s schedule.
Affordable pricing: Lower operational costs mean you get the best price on the market.

In summary, online training offers only advantages.

Watching them is just like attending in person, but from the comfort of your home, on your schedule. You will see the instructor, present examples, provide explanations on the board, and go through the training manual you will receive at home. It’s just like being in class.

What is the difference between a webinar and online training ?

Webinar

A collective online meeting at a specific date and time.
Attendance is mandatory to complete the training.
Scheduling can be difficult as you must adapt to a fixed timetable.

Online Training

Self-paced learning: anytime, anywhere.
Easy to plan within any schedule.
Completed from the comfort of your home.
Much more affordable

How does the automotive industry work ?

Are there benefits?
Yes. You may receive:

Pension plan contribution opportunities
Group insurance plan contributions
A company vehicle (taxable benefit) or a monthly car allowance (approx. $400)
Paid statutory holidays
Paid annual vacation
Bonus opportunities
Participation in incentive contests
Excellent career growth for motivated individuals

SALES DEPARTMENT

What happens when a customer arrives at the dealership ?

The receptionist directs customers to the on-duty salesperson based on a daily rotation schedule established by the sales manager.
This system ensures equal customer distribution.
Each salesperson typically meets 12 to 15 customers per week.

How are sales consultants paid ?

Most dealerships offer a base salary between $7,500 and $12,500 annually, plus commissions.
Example of a commission-based sale:
Vehicle sale price: $25,000
Average gross profit margin: 8%–12%
Example at 10%: $25,000 × 10% = $2,500 gross profit
$2,500 × 20% commission = $500 commission

How many can you sell ?

In general, during the first year, the objective is approximately 2 sales per week, for a total of around 100 vehicles sold in the first year.

How much can you earn by the end of the year ?

Based on the results of our graduates, you could expect to earn between
$65,000 and $105,000 in your first year.

FINANCE MANAGER (F&I)

How does it work when a customer buys a vehicle ?

When a customer purchases a vehicle (new or used), they must meet with a Finance Manager (F&I).
Typically, there are 2 to 3 Finance Managers per dealership, and the system works on a rotation basis, ensuring fairness among all F&I managers.

How is a Finance Manager (F&I) paid ?

Generally, dealerships offer a base salary starting at $15,000 per year (optional).
You are then paid commission based on the profit generated from the products sold.
Example of a commission-based sale:
Financing at 4.9% = rebate
Extended warranty = rebate
Rustproofing = rebate
Total rebate: approximately $1,250 × 18% commission rate
For this deal at delivery, you would earn: $1,250 × 18% = $225.50
You are paid based on the volume of clients you handle annually.
Based on our graduates, in your first year, you could expect to earn between $75,000 and $125,000.

GENERAL EMPLOYMENT CONDITIONS

Do you have to work 60 hours per week ?

No. Typically, the sales manager will provide a schedule based on 37 to 42 hours per week on the floor.
However, you are free to work more if you wish, it’s your business !

Are you self-employed ?

No. You are an employee, paid weekly or biweekly, and all deductions and contributions are taken directly from your gross income.

Do you get time off and vacation ?

Yes. You have days off based on your schedule, as well as annual vacation time.

Is a high school diploma required ?

No. It is not mandatory.

Why do I need a valid driver's licence ?

Because as part of your role, you will be required to conduct test drives with clients and move vehicles around the dealership lot.

How do I register ?

ONLINE PURCHASE

You can purchase your training directly through our online store.
Secure payment is available via PayPal, Credit Card or IFinance.
After payment, you will receive an access code to start your online training program.